July 22, 2021 - Just wanted to thank you and your team for letting me sell those items and for making it a smooth process! It was hard to believe how much the Zeppelin album sold for haha but I?m glad to see it did well....
...you guys are great and have been for 30 years! - Not worried about me at all....I'd love to see Denise realize the most from her documents and RR is the only way to go in my opinion....you guys are great and have been for 30 years!...
John W.
RRAuction who set a new standard for customer service in the autograph field - Dear AdamThank you for your help. I just received the packet and everything is to myfull satisfaction. Always a pleasure to work with RRAuction who set a new standard for customerservice in the autograph field. Kind regardsMarkus 5/2014...
'Impressed with their professionalism and expertise' - I have purchased numerous items from RR Auction over the years and I have always been impressed with their professionalism and expertise in all areas, from NASA space artifacts to autographs of famous individuals. Every item I have purchased has arrived exactly as promised and I have never had an...
David B., Manchester, NH (2016)
Dealing with RR is a marked difference to the norm and your professionalism is reassuring (R & R Auctions reviews) - Thank you Linda,It will be interesting to see how these progress….they are certainly different from the usual Buzz 8x10’s but maybe not what the browsing collector may wish for? Still, let’s wait and see and thanks for all your help. Dealing with RR is a marked difference to the...
Your team is outstanding? You have built a powerful brand. My dealings? showed me how excellence works....
J. G.
Quality material + customer service and class = success - Hi Bob and Bobby,Thank you so much for the gift basket and the generous check. Much appreciated. As I tell everyone, RR is a class operation and there is a reason why you are so successful. Quality material + customer service and class = success.Thanks again and best regards for a very prosperous...
Steve
Decade-long client: 'Their word is as good as gold' - I've been dealing with RR Auction for almost 10 years now; they are top-notch. Easy to work with – [my sales rep] is wonderful. Bob Eaton the owner is super easy to work with, and Bobby Livingston travels to me to pick up some of the more valuable items that I auction with RR....
Jeff T., Beverly Hills, CA (2016)
'Super happy with the letter' - I have enjoyed dealing with RR. The people are super helpful and knowledgeable. The [item] was exactly what I wanted – had to stretch my budget a bit more, but it was worth it. Again, super happy with the letter....
Matt B., Vicksburg, MI (2018)
'Level of professionalism second to none' - I have used RR auction for the past 5 years and have yet to be disappointed. I have both purchased and consigned items here and have found the level of professionalism to be second to none. Featured items are described perfectly and come with the prominence that you expect from a top auction house....
Tony F., Boston, MA (2016)
June 20, 2023 - Just an overdue note to say what a pleasure it is to be an RR customer. (If the company was originally the retail autograph seller with the RR name before shifting into auctions, I?ve been a customer since way, way back in the 1980s.) This afternoon, when my latest purchase was delivered, I was...
T. S.
Got my check today! - Hello Bob and Fiona,Just wanted to tell you that the payoff check just arrived. I love doing business with professional people. It took some of the sentimental sting out of parting with that item. Many thanks...
Raymond
First-time bidder has 'perfect' experience - New Bidder Survey: 5 out of 5. Comments: "From auction to employees. Perfect. For a timed auction it was better than others I've done. You actually ended it when the time expired. Everyone I talked to were overly helpful. And I talked to at least four different people so it's nice to...
Frank P., Philadelphia, PA (2018)
Bravo, team! - My catalog arrived and I got a chance to sit down and go through it last night. I think you guys did a fabulous job! I like the way you arranged the groupings, and the way you emphasized the most important items. The lay-out and presentation are first-rate.Please convey my congratulations to...
Yours, Larry
You guys have certainly earned the praise from me! - I have won items on RR Auctions twice. Both times they were extremely flexible and responsive to my suggestions regarding shipping etc. In both cases I have had extremely fast shipping and for very reasonable prices. Most importantly I get email responses within 30 minutes, and that is across the...
[Your team is] courteous and extremely helpful. The descriptions are always accurate. The photographs are professionally done and allow you to see details you may not see under lesser conditions....
L. M.
First-time collector has 'great experience' - Thanks for the great experience with RR. I wasn't sure about the 30 minute rule, but after experiencing it, I like it. The speed at which items were invoiced and shipped was great and the packing job was fantastic!...
Phil L., Anchorage, AK (2018)
HOLY MANATEE !!...YOU have added sizzle to the auction process! - Erika -I did not think Dan and your crew could improve on the narrative of the prior month - HOLY MANATEE !! You did it !! Excellent narratives all around for the April 426 !!In the recent months I have found the narratives have improved significantly ! Stay warm - throw another log on the fire !!...
Bill
You folks are terrific, I tell everybody. - Congratulations on Sgt. Pepper last week! You folks are terrific, I tell everybody....
All the best, Joe
Research and writing team does 'a job very well done' - This write-up is extremely well thought out and beautifully presented. Thanks to you and your research/writing team for a job very well done. You have made my piece, already appealing in and of itself, even more so; and I truly appreciate your efforts.You folks have been doing a fine job for me...
Daniel S., Lawrence, NY (2017)
Consignor is 'so pleased with results' - We are so pleased with the results; many thanks are due to you and your excellent staff for "selling" the items so well!...
Diana C., Pennsylvania (2018)
It was a great experience and I will spread the word about RR Auction review - RR Auction I want to thank everyone I was in contact with on your last auction. It was a great experience and I will spread the word.I received my Magic Sam item today and couldn't be more delighted. Sincerely, Brian (May 2014)...
'Would recommend to collectors and community' - I just want to give a big shout-out to all employees and services at RR Auction. I’ve been communicating with Linda Hernandez for some time now and she is always eager to help. I imagine it is the same with all employees. It’s the kind of company I would really recommend to my collectors...
Theodore A., Athens, Greece (2017)
Marilyn Monroe collector loves RR experience - I am very pleased with the auction results achieved on my two Marilyn Monroe consignments. I want to thank you and the rest of the team at RR Auction for your incredible professionalism and wonderfully efficient service during this process. It is truly delightful that it has all run so seamlessly!I...
Dionne A., New Zealand (2017)
My greatest thanks to you and everyone on your staff for making this process respectful, assured and satisfying. - Fiona,The check was received earlier this week. Letting go of a family treasure, and a reminder of my father''s incredible, adventurous life, was difficult. My greatest thanks to you and everyone on your staff for making this process respectful, assured and satisfying. With regards,...
S.G.
October 1, 2021 Sue Recks is amazing. - bob: i run a business on multiple continents. on any given day, we I have 1000+ employees on our sites. i deal with hundreds of investment bankers, institutional bankers, contractors, subs, etc. rarely am i overly impressed with anyone. sue recks is amazing. she is always on top of her...
Mark
Research writers bring history to life - A very good description of [James Garfield's] journey and purposes for his trip, plus the activities taking place in Washington and Congress has been creating a great deal of questions from both sides of the aisle. Thank you for the fine job that [RR is] doing with these Presidential letters....
Gene E., Dobson, N.C. (2018)
'Very reliable and trustworthy' - I have been dealing with RR Auction since the early 1990s, both as a buyer and as a seller. I have found them very reliable and trustworthy and in the rare times there is a problem, they have gone out of their way to make things right. They take great care to ensure the items they auction are...
Trace V., Los Angeles, CA (2017)
'Best in the business' - "Thank you for the best service in the auction business!"...
Markus B., Switzerland (2017)
August 10, 2022 - I have never auctioned anything off before but I had a very unique and rare historical item, the putter Ronald Reagan used on Air Force One going to the Geneva Summit with President Gorbachev in November of 1985. I contacted RR auction and they immediately put my mind at ease. Appearing on the show...
William M.
September 3, 2021 - Bob ? enjoyed our visit Mon. You and your associates have done an exceptional job of creating an auction that offers some of the most outstanding items available this year. I want to call attention to what a fine job Sue Recks has done helping me as a new bidder get acclimated to the RR process...
RR Consignor
July 15, 2021 - Hello Fiona, Thanks for this list of items confirmed for consignment in August''s auction. I greatly appreciate the consistently fine work done by your researcher and copy writer. Have a great weekend! BART...
Noted space artifact collector pleased with relationship - You guys are the best space auction gallery to work with, and I am pleased to have RR as my primary space auction agent....
Ken H., Merritt Island, FL (2017)
#1 fan of R&R - Bob,My son and his girlfriend have been visiting since Dec. 26.....they just left today. It was really great to see him (he lives in Ca.), and we kind of spent every spare moment with them. Now, I can get to digging up some stuff and photoing it for you! My best, and thanks so much for the Harry and...
Best, Doug
'Honored to own a piece of history' - "When we opened the [item] it nearly took my breath away. I LOVE IT!!!!!!! I AM SO HONORED TO OWN A PIECE OF HISTORY SUCH AS THIS! Whoever packs all these [items] sure does a great job. Thank you all so much. I'm sure I'll be back again!"...
Lydia LK, Baltimore, MD (2017)
March 29, 2023 - A marvelous adventure began with a call from Bobby Livingston, Executive Vice President at RR Auction. ?Randolph Hollerith, the Dean of the National Cathedral is a former classmate of mine from St. Stephen?s in Alexandria, Virginia. The Rice Alumni Association is sponsoring a talk by Dr....
Roger R.
June 24, 2021 - Bob, I can?t thank you enough for the outstanding service you and your staff (especially Fiona) provided during the auction process. Everyone was so professional and courteous. And the results were great! You are terrific to deal with, Bob, and I will have more autographs for you in the...
Unfortunately I have an enormous problem ...... - Morning Mandy, Adam,Just thought I'd let you know that the package with the Pasteur letter, Schumachers racing boots and Ringo Starr's boots arrived safely over the weekend.Unfortunately I have an enormous problem ......I simply can't decide which I am most impressed byWhat a dilemma...
David
September 28, 2021 - Dear Fiona, How can I express my gratitude for your honesty and kindness. You saved me alot of money. I have to admit, you have made it impossible to consider another auction house. You are truly special to RR Auction. With much appreciation, Mitchell...
Right from the very beginning, all contact with RR Auction was open and friendly, most helpful to an auction novice and instilled confidence in the process....
G. L. S.
'Extremely happy with your services' - You are by far the most professional auction house I have worked with and have been extremely happy with your services....
William G., Spartanburg, S.C. (2018)
To all at R&R Auctions, - I so appreciate your reaction to my concern. You have no idea the comfort you have given me. As you know, I am a long time customer and your customer service is phenomenal. Thank you again for your attention to this ALS....
L. S.
June 29, 2023 - ?I really appreciate all of your help and educating me. Everybody took extremely good care of me, and always had my best interests first and foremost. Don''t think I let that go unnoticed. Again, thanks for guiding me along on this journey. I understand the workings of the auction world a...
Andrew D Gore
RR shipping service is second to none - -- "Killer Customer Service! Everything arrived super! Thanks Sue!!!" -- Dan -- "Hi Linda - just to let you know that the parcel has arrived safe and sound. Once again a real pleasure to do business with your company. Many thanks" -- Richard -- "Sue, received my...
three buyers in 2018
Consignor likes his item descriptions written by RR researchers - Looks great, you guys. RR does a great job! I am glad that I found you. Love the catalog. Great job. I am very happy doing business with RR. Thanks!...
Jeff L., Tacoma, WA (2018)
'an excellent job all around' - New Bidder Survey: 5 out of 5. Comments: "You do an excellent job all around, including follow up and customer service. My best suggestion is keep up the excellent work."...
Michael H., Marietta, GA (2018)
'Unrivaled experience, dedication and genuine passion' - Well-known by industry experts as a leader among its peers, I'm moved to share a more personal review of RR Auction after my extraordinary experience. As I considered what to do with a family heirloom of surprising historic significance, I reached out to several 'experts,' but it was not...
Josh L., San Francisco, CA (2017)
'A respectful, well-researched project' - Regarding the Prince auction: You guys did a great job with the really interesting slice of items you had available here. It really felt like a respectful, well-researched project, and not just a slapdash affair that some (even really high-end) auction houses sometimes do. Kudos for giving the...
Ben Margolin, www.prince.org (2017)
