Online Bidding Frequently Asked Questions

• How do I find things to bid on?
• How do I place a bid online?
• Can I bid more than the default (Next Bid) amount?
• Can I raise my maximum bid amount (or add a maximum bid amount)?
• What do I do if I can't remember my password or bidder number?

How do I find things to bid on?

• Browse our catalog (either in printed form or online)
• Select a category which interests you from the list on the left navigation menu.
• Use one of the several search tools we've provided for you (by item number or name, in gallery format, past auctions, or advanced search).

Note: The search tools are found on the left navigation menu as well as our top menu bar.

How do I place a bid online?

• Navigate to the item's detailed description/bid page.
• Click on the field labeled New Bid; the next available bid amount is automatically filled in for you.
• (optionally) Select a Max Bid amount from the list provided.
• Click the button.
• You are asked to verify your bid and max bid amounts; click the [OK] button to confirm your bid, or the [Cancel] button to make changes.

Note: If this is your first bid in this month's auction, and you did not click the button when you first logged in, you will be asked to do so now.

If your bid is successful (you are the new high bidder), you will be brought to your BidTracker list. If you are outbid (by another bidder's max bid amount), you will be notified on screen and remain on the item's detailed description/bid page.

Can I bid more than the default (Next Bid) amount?

Can I raise my maximum bid amount (or add a maximum bid amount)?

Note: Leave the field labeled New Bid blank in order to avoid raising your actual bid amount.

What do I do if I can't remember my password or bidder number?

If you have forgotten your bidder number, just give us a call at (800) 937-3880. We can verify your information and even register you to bid if you have a bidder number on file with us.